Make customer experience your competitive advantage
Schedule A ConsultationHow can you serve your customers better than your competition without understanding them? The world’s most trusted behavioral analytics engine helps businesses create a digital presence that engages customers and keeps them coming back. Experience Analytics (Tealeaf) is an AI-powered behavioral analytics product that helps marketers and application owners create a digital world customers can’t wait to use.
Make customer experience your competitive advantage
Schedule A ConsultationHow can you serve your customers better than your competition without understanding them? The world’s most trusted behavioral analytics engine helps businesses create a digital presence that engages customers and keeps them coming back. Experience Analytics (Tealeaf) is an AI-powered behavioral analytics product that helps marketers and application owners create a digital world customers can’t wait to use.
- Analyze customer behavior and optimize your digital channels by visualizing web and mobile interactions.
- Leverage AI to solve abandonment. Struggle analytics alerts you to customer struggles in your digital world and helps you quantify business impact so you can prioritize fixes.
- Save time and take action with AI-powered anomaly detection. Capitalize on opportunities and quickly correct failures. When performance is abnormal, either good or bad, Experience Analytics (Tealeaf) tells you right away, along with the “why” (the top contributing factors to spikes and dips).
- Improve problem resolution speed and reduce call-time in call centers for more profitable and effective customer service.
- Block and secure sensitive data. We help enable compliance with applicable regulations like GDPR.
By capturing the customer experience across platforms, Acoustic Experience Analytics (Tealeaf) can figure out where people are struggling, detect anomalies, and surface hidden insights. See how Experience Analytics is empowering these companies to make data-driven decisions that are dramatically improving their business results.
Session Replay
Close
Anomaly Detection
Close
Struggle Analytics
Close
Benefits
1
Boost conversion and revenue
Fully understand your web and mobile experience and know how to make it better with customer data analytics. Your customers will reward you.
2
Illuminate opportunities and struggles with AI
Use AI-powered analytics to capitalize quickly on opportunities and to understand why some customers abandon and others do not.
3
Tailor marketing efforts to boost ROI
Create behavior-based marketing segments around events like abandonment or struggle to improve customer value.
4
Accelerate your digital transformation
Get the customer understanding and instant feedback that powers successful digital experience investments.
5
Fight fraud
Get alerted to fraudulent or other malicious activity. Block and investigate suspect transactions.
Related Products
You're ready for a new product. Take the first step.
Schedule A Consultation