Loyalty 2.0: Optimize and Enhance Your Program

Rewards programs, and recognition, are essential to driving consumer loyalty. As marketers, we must ask ourselves:

  • – Does our rewards program entice the consumer?
  • – Is it simple and straightforward?
  • – Do we have a plan to incentivize sign-ups and utilization?
  • – Have we set clear KPIs for our rewards program?
  • – Are we using multichannel opportunities to further encourage brand loyalty?

Interested in learning more? Read our Loyalty 2.0 report from Acoustic Chief Innovation Catalyst Melissa Tatoris: